Live Funky Time Privacy Policy — Your Data, Protected

1. Introduction & Scope

Live Funky Time (livefunkytime.app) is one of Bangladesh's most trusted online betting and casino platforms. We believe that protecting your privacy is essential to building an honest, transparent relationship with our users. This Privacy Policy applies to all Live Funky Time services, including our website, mobile app, and other digital platforms.

By using our platform, you are considered to have agreed to this Privacy Policy. If you have any objections to any part of it, please contact us or discontinue using the platform. We update this policy from time to time, and you will be notified of any changes in advance.

Live Funky Time follows international data protection standards (GDPR) and treats your privacy as a top priority. Our data processing practices are fully transparent and legally compliant.

2. What Information We Collect

Live Funky Time collects various types of information from you in order to deliver the best possible service and continuously improve your experience.

Information Provided Directly

Information you provide to us during registration and account management:

• Full Name, Date of Birth & Gender
• Email Address & Mobile Number
• Current Address & Country
• National ID or passport details (for KYC verification)
• Payment method details (bKash/Nagad number)

Automatically Collected Information

Information automatically collected while you use our platform:

• IP Address & Device Identifiers
• Browser type & operating system
• Login time and location data
• Gaming History & Betting Activity
• Transaction history & financial information
• Usage data collected via cookies and tracking pixels

Data Type	Collection Method	Mandatory
Name & Contact Information	Registration Form	Yes
Identity Documents	KYC Upload	Yes for Withdrawals
Payment Information	Transaction Processing	Yes
Device & IP information	Automatic	For Security Purposes
Gaming History	Platform Logs	Legal Obligation
Cookies Data	Browser	No (opt-out available)

3. How We Use Your Information

Live Funky Time uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.

Primary Purpose of Use

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure smooth operation of betting, gaming, and payment services.
• To Ensure Security: To prevent fraud, money laundering, and other illegal activities.
• KYC Verification: To verify your identity in compliance with legal obligations.
• Customer Support: To assist you with complaints and issue resolution.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Promotional Communications: To send you bonus and offer notifications with your consent.
• Analytics & Improvement: To improve platform performance and enhance the user experience.

4. Data Sharing Policy

Live Funky Time never sells or rents your personal information to third parties. However, limited data sharing may occur in specific circumstances:

Service Provider Partners

Limited information may be shared with trusted partners who support our operations, such as:

• Payment gateway providers (bKash, Nagad)
• Game content providers (Evolution, Pragmatic Play, etc.)
• KYC & Identity Verification Services
• Cybersecurity and fraud prevention services

These partners operate under strict confidentiality agreements and may only use your data for specified purposes.

Under Legal Obligation

Information may be shared with legal authorities in the following cases:

• Under court order or valid legal directive
• In response to inquiries from government regulatory bodies
• In matters related to Anti-Money Laundering (AML)
• In matters relating to national security

5. Cookies & Tracking Policy

Live Funky Time uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and keep the platform running smoothly.

Cookie Type

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyze platform usage (Google Analytics).
• Marketing Cookies: To show relevant advertisements (with your consent only).

You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

6. Data Protection Measures

Live Funky Time uses the latest technologies and practices to protect your data. Our security infrastructure is built to international standards.

• Encryption: 256-bit SSL/TLS encryption is applied to all data transmissions.
• Secure Server: Data stored in ISO 27001-certified data centers.
• Two-Factor Authentication: Option to enable 2FA on your account.
• Regular Audits: Regular security audits conducted by independent third parties.
• Access Control: Only authorized personnel have access to specific data.
• Data Masking: Sensitive information is masked within our internal systems.
• Incident Response: In the event of a security breach, you will be notified within 72 hours.

7. Data Retention Period

Live Funky Time does not retain your data longer than necessary. Below are the retention periods for each type of information:

Data Type	Retention Period	Reason
Account Information	5 years after account closure	Legal Obligation
Transaction Records	7 Years	Financial regulatory authority guidelines
KYC Documents	5 Years	AML Compliance
Customer Support Chat	2 Years	For Dispute Resolution
Marketing consent data	Until consent is withdrawn	GDPR Compliance
Cookies Data	Up to 13 months	Analytics Purposes

8. Your Data Rights

As a Live Funky Time member, you have several important rights regarding your personal data. We fully respect and uphold each of these rights.

To exercise any of these rights, please contact our In the Help Center Contact us or email support@livefunkytime.app. We'll get back to you within 48 hours.

9. Children's Privacy

Live Funky Time strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

• An age verification process is carried out at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any collected data is deleted immediately.
• If parents have any concerns, they may contact us at support@livefunkytime.app.

10. Changes to the Privacy Policy

Live Funky Time may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• You will be notified by email at least 30 days before any changes take effect.
• A notice will be displayed at the top of the website.
• The "Last Updated" date at the top of the policy will be revised accordingly.
• For significant changes, your consent will be requested again.

Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

11. Contact & Complaints

If you have any questions, concerns, or complaints regarding privacy, don't hesitate to reach out. Our dedicated privacy team is always here to help.

• Email: support@livefunkytime.app
• Help Center: livefunkytime.app/help-center
• Response Time: Within 48 Hours