24x7 Support

Live Funky Time Help Centre — Always by Your Side

From opening your account to making withdrawals, we're with you every step of the way. Search for your question below or get in touch with us directly.

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How to Need help?

Select the type of issue you're facing

Account

Registration, Login & Profile

Payment

Deposits & Withdrawals

Bonus

Offers & Promotions

Games

Gameplay & Issues

Security

Password & Verification

App

Mobile App Support

First Time How do I get started?

Get started on Live Funky Time in just a few simple steps

1
Register

Create a free account in just 2 minutes using your mobile number.

2
Verify

Verify your number with the OTP sent to you by SMS — takes just 30 seconds.

3
Deposit

Get started from as little as ৳100 via bKash, Nagad, or Rocket.

4
Play & Win

Pick your favourite games and get more chances with bonuses.

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Frequently FAQ

Answers to the most frequently asked questions

Account

All you need to open an account at Live Funky Time is an active Bangladeshi mobile number and your name — no bank account or credit card required. Registration is completely free and takes just 2 minutes. Please note that Live Funky Time is strictly for users aged 18 and above.

On the login page, click "Forgot Password?". Enter your registered mobile number and an OTP will be sent to you by SMS. Use that OTP to set a new password. The entire process takes under a minute. If you don't receive the OTP, contact our live chat support.

No. Live Funky Time's policy allows only one account per person. Attempting to open multiple accounts may result in all accounts being suspended and balances forfeited. If you're having any issues, please contact support through your single account.
Payments

We support all major mobile banking methods in Bangladesh — bKash, Nagad, Rocket, and DBBL Nexus Pay. Deposits via credit and debit card are also accepted. All transactions are fully secure and encrypted.

Deposits via bKash or Nagad are typically credited to your Live Funky Time account within 1–3 minutes. Bank transfers may take 15–30 minutes. If there's an unexpected delay, contact us via live chat with a screenshot and we'll sort it out promptly.

For regular members, withdrawals are processed within 5–15 minutes. VIP and Pro members enjoy instant payouts. Requests submitted between 11 PM and 5 AM may take slightly longer to process. The minimum withdrawal amount is ৳300.

Live Funky Time charges no deposit fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own transfer charges in accordance with their policies. There are no extra charges on our end for withdrawals either.
Bonuses & Promotions

Once you make your first deposit after registering, a welcome bonus will be credited to your account automatically. The bonus can be up to 100% of your first deposit amount. Wagering requirements apply before the bonus can be used — full details are available on our promotions page.

Bonus funds cannot be withdrawn directly. You must first meet the wagering requirement by placing a specified amount in bets. Typically, once you've wagered 10–20 times the bonus amount, the bonus converts to real cash and becomes withdrawable. Terms may vary for each individual bonus.

When you receive free spins, they will appear in the "Bonus" section of your account. They activate automatically when you enter the designated slots game. Free spins generally need to be used within 24–48 hours, after which they expire.
Security-Related

Yes, your account is fully secure. Live Funky Time uses 256-bit SSL encryption, and your personal and financial data is never shared with third parties. For added security, we recommend enabling two-factor authentication (2FA) on your account.

Change your password immediately and notify our support team. We will temporarily lock your account and investigate. The sooner you report it, the faster we can resolve it. Please never share your password with anyone.
Game-Related

If your connection drops, our system automatically saves your game progress. Once you reconnect, the game will resume exactly where you left off. For Live Casino games, results are automatically reflected in your account once the round is complete.

Yes, all slots and casino games at Live Funky Time are certified by an independent RNG (Random Number Generator). Every game result is entirely random and unbiased. Our game providers are internationally recognised and undergo regular third-party audits.

Urgent issue? Reach out to our 24x7 live chat support right now. Average response time is just 3 minutes.

Support Hours
  • Live Chat24x7
  • Email Support24x7
  • Response Time< 2 hours
  • LanguageEnglish
Quick Fix Tips
  • Save your payment screenshot
  • Note your transaction ID
  • Contact us from your registered number
  • Describe your issue in detail
  • Try clearing your browser cache
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Follow Us Contact Us

We're always here for you, whatever the issue

Live Chat

Click the chat button at the bottom right of any page on the site. Bengali-language support is available 24 hours a day.

Email

Support@livefunkytime.app — you can typically expect a reply within 2 hours.

Phone Support

Dedicated phone line for VIP and Pro members — find the number in your account.

FAQ Page

You'll find detailed answers to the most frequently asked questions on our FAQ page.

Live Funky Time Help Centre — Detailed Guide

Starting out with online gaming or betting can raise a lot of questions — how to open an account, where to deposit, how to withdraw your winnings. It's completely natural to feel unsure as a new player. The Live Funky Time Help Center is built exactly for this: to help you get started without any hassle and find quick solutions whenever you need them.

How to Open an Account

Signing up at Live Funky Time is quick and straightforward. Click the "Register" button at the top right of our website, then enter your mobile number, name, and a strong password. Verify your number with the OTP sent to you by SMS and you're all set. The whole process takes less than 2 minutes.

Please note: Live Funky Time is strictly for users aged 18 and above. Registration by minors is strictly prohibited and is part of our responsible gaming policy.

Deposits & Withdrawals

Depositing and withdrawing at Live Funky Time is quick and straightforward. To pay via bKash, log in to your account, click the "Deposit" button, select bKash, and send money to the designated number. Funds are credited to your gaming balance within just 1–3 minutes. The same process applies for Nagad and Rocket.

Withdrawals are sent directly to your registered mobile banking number. For security purposes, funds can only be withdrawn to an account in your own name. Before your first withdrawal, you'll need to complete identity verification (KYC), which typically takes under 10 minutes.

Learn About Bonuses & Offers

Live Funky Time regularly offers new bonuses and promotions. From welcome bonuses to daily reload bonuses, weekly cashback, and special festive offers — you'll find it all on our platform. Each bonus comes with specific terms and conditions that you should read carefully. Before claiming any bonus, make sure you understand the expiry date and wagering requirements.

Joining the VIP programme unlocks exclusive benefits. Progress through five tiers from Bronze to Diamond, with cashback and other rewards increasing at every level.

Game-Related Help

Live Funky Time offers more than 4,000 games. Before trying a new game, it's worth reading its "Help" or "Rules" section. Every slots game displays its RTP (Return to Player) and volatility rate. Before joining a Live Casino game, check the minimum bet amount.

If a game won't load or freezes, start by refreshing your browser and clearing the cache. If the issue persists, try a different browser or device. If you're still having trouble, reach out via live chat — our technical team will get it sorted quickly.

Using the Mobile App

The Live Funky Time mobile app is available on both Android and iOS. To download it, visit our app page and tap the link for your device. The app supports all game types, deposits and withdrawals, and live support — and it's lightweight enough to run smoothly even on a slow connection.

Security & Privacy

Your data security is our top priority. Live Funky Time uses 256-bit SSL encryption to protect all transactions. We never sell or share your personal or financial data with third parties. To further secure your account, enable two-factor authentication and use a strong password.

If you notice any suspicious activity, change your password immediately and notify our support team. Stay alert to phishing attempts — Live Funky Time will never ask for your password via email or SMS.

Responsible Gaming Tips

Live Funky Time believes gaming should be fun, not stressful. That's why we always encourage our players to play responsibly. Set a budget, stick to time limits, and accept losses gracefully. Our platform offers deposit limits, session timers, and a self-exclusion option.

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Popular Help Topics
  • How to Deposit with bKash
  • First Withdrawal Verification
  • How to Claim Your Welcome Bonus
  • How to Reset Your Password
  • Mobile App Installation Guide
  • How to Join the VIP Program
  • Enabling Two-Factor Authentication
  • Account Verification (KYC) Process
Still not resolved?

Our expert support team is always ready — speak to us in Bengali.

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